Offshore Support Looks Cheap... Until SYSTEMS Fail.
A PRACTICAL GUIDE FOR LEADERS WHO CAN'T AFFORD DOWNTIME
Offshore IT support looks inexpensive until you add up the delays, miscommunication, and risk it creates. This guide shows you the real cost — the part that never shows up on a proposal.
You’ll learn:
Where offshore models fail most often and why issues that should take an hour turn into all-day outages.
The hidden risks IT leaders underestimate, from compliance gaps to single-point-of-failure staffing.
A clear comparison of internal, offshore, and nearshore models so you can choose based on facts, not sales pitches.
A simple decision framework to determine if your current support model is putting your business at risk.
If you depend on Oracle or other mission-critical systems, this is the clarity you need before renewing a contract or hiring your next support partner.